A person who is interested in working as a truck freight broker must be ready to perform a number of functions while on the job. Not only does he or she need to have an in-depth knowledge of the carrier business, but the potential freight broker must also be very familiar with the types of issues that shippers are most concerned with. This base of knowledge allows them to match the shipment with the right carrier.
People in the freight broker business are selling a service to their customers. Rather than have a shipper attempt to find the freight company that can get their goods to the desired destination quickly and at the best possible rate, busy companies look to a person with experience in freight brokering for assistance. The truck freight broker will likely have a background of prior work in sales or in the transportation business to be effective in this role.
When a prospective customer contacts a broker for assistance, he or she will listen very carefully to what the customer needs. Since the truck freight broker has a good knowledge of geography and how long it takes to ship goods from one location to another, he or she can recommend a solution that will get the customer’s raw materials or finished product to its destination quickly and efficiently. Part of the truck broker’s job is to be very familiar with the shipping process and the equipment available to move goods from one location to another.